playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 8347188553
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong and stable signal. If you receive a weak signal, click "send OTP" and wait again. If you still don't receive OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please submit your correct KYC (Know Your Customer) details to our customer support via email to facilitate a seamless account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app. This should fix any problems you were experiencing and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonus amounts. This means users can claim their winnings, but not their bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, occasional payment delays may occur, which can extend the wait time to up to 24 hours. This delay is a rare exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform. You can withdraw the money earned from gaming activities, not the bonus itself. Withdrawals are limited to the funds generated while using the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's taking longer than 24 hours, the funds will be added to your wallet account automatically. If you encounter any further issues, you can reach out to their care centre for assistance.
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